#1 multi-modal AI agent for enterprise fintech support
#1 multi-modal AI agent for enterprise fintech support
The first self-learning AI agent that resolves 90% support tickets.
The first self-learning AI agent that resolves 90% support tickets.
Autonomous AI agents for voice, chat, and email - 99% accuracy across fintech, banking, and regulated industries.
Live in 14 days, fully autonomous in 30. Never tune it again.
Autonomous AI agents for voice, chat, and email - 99% accuracy across fintech, banking, and regulated industries.
Live in 14 days, fully autonomous in 30. Never tune it again.
Resolution Rate
Resolution
Rate
Accuracy Rate
Accuracy
Rate
Supported Languages
Supported
Languages
Monthly RESOLUTIONS
Monthly
RESOLUTIONS
Trusted by teams where compliance is non-negotiable
Trusted by teams where compliance is non-negotiable
Success Stories
Built for operators who can't ship a bad answer
Built for operators who can't ship a bad answer
Atlas Safely Automated 70% of Key Fintech Support Journeys with FINI.
"We went from 15% to 70% automation on key journeys. Fini doesn't just follow our playbooks, it improves them."
— Crystal Stephens, Head of Operations
70%
Resolution Rate
<60 s
Avg Handle Time
ATLAS·Fintech
"We went from 15% to 70% automation on key journeys. Fini doesn't just follow our playbooks, it improves them."
— Crystal Stephens, Head of Operations
70%
Resolution Rate
<60 s
Avg Handle Time
The Evolution of AI Support
From chatbots to AI agents that maintain themselves
Most companies are still stuck in 2025.
Era #1
Pre-2025
Humans maintain the AI
Every week, the ops team re-tunes the bot. Every month, a new edge case breaks a flow. Every quarter, CSAT dips below the containment number.
Era #2
2026 (Fini)
Agents maintain agents
Fini detects its own knowledge gaps, learns from real resolutions, and keeps getting sharper. Your team reviews AI flagged edge cases. Fini handles the rest.
The Evolution of AI Support
From chatbots to AI agents that maintain themselves
Most companies are still stuck in 2025.
Era #1
Pre-2025
Humans maintain the AI
Every week, the ops team re-tunes the bot. Every month, a new edge case breaks a flow. Every quarter, CSAT dips below the containment number.
Era #2
2026 (Fini)
Agents maintain agents
Fini detects its own knowledge gaps, learns from real resolutions, and keeps getting sharper. Your team reviews AI flagged edge cases. Fini handles the rest.
The Evolution of AI Support
From chatbots to AI agents that maintain themselves
Most companies are still stuck in 2025.
Era #1
Pre-2025
Humans maintain the AI
Every week, the ops team re-tunes the bot. Every month, a new edge case breaks a flow. Every quarter, CSAT dips below the containment number.
Era #2
2026 (Fini)
Agents maintain agents
Fini detects its own knowledge gaps, learns from real resolutions, and keeps getting sharper. Your team reviews AI flagged edge cases. Fini handles the rest.
One Agent, all the channels.
One Agent, all the channels.
Stop buying one vendor for chat, another for email, and a third for voice. Fini unifies all three on the same reasoning, policies, and audit trail.
Stop buying one vendor for chat, another for email, and a third for voice. Fini unifies all three on the same reasoning, policies, and audit trail.
AI Voice
AI Voice
AI Chat
AI Chat
AI Email
AI Email
Implementation
Go live in 14 days.
Connect. Train. Test. Go live. Post-launch Fini learns from every ticket and tunes itself.
Connect. Train. Test. Go live. Post-launch Fini learns from every ticket and tunes itself.
Works on your helpdesk. Deploy in under 10 mins.
Works on your helpdesk. Deploy in under 10 mins.
Connect your helpdesk
One-click OAuth with Zendesk, Intercom, Salesforce, Livechat, and more. No engineering on your side.
Train your agent
Test with AI
Go live
Connect your helpdesk
One-click OAuth with Zendesk, Intercom, Salesforce, Livechat, and more. No engineering on your side.
Train your agent
Test with AI
Go live
Get started · 90 day risk-free trial
$0.69 per resolution
Zero-Pay Guarantee: 90% resolution in 90 days, or you pay $0. Send 1,000 real tickets, we'll prove it on your data. If the math doesn't work, you walk.
Get started · 90 day risk-free trial
$0.69 per resolution
Zero-Pay Guarantee: 90% resolution in 90 days, or you pay $0. Send 1,000 real tickets, we'll prove it on your data. If the math doesn't work, you walk.
Integrations
Works alongside your existing stack.
Works alongside your existing stack.
Your support org runs on multiple tools. Fini layers on top, deploy alongside your helpdesk, your CRM, and your internal tools without migration risk.
Your support org runs on multiple tools. Fini layers on top, deploy alongside your helpdesk, your CRM, and your internal tools without migration risk.
Why Fini wins
The agent, not a chatbot.
Other AI support replies. Fini resolves. Five places where it's not a close comparison.
Agentic Action
Voice
Knowledge Atlas
Guardrails
Intelligence
End-to-end resolution
Fini hits your Stripe, finds the duplicate charge, and refunds- with a full audit trail
Agentic Action
Voice
Knowledge Atlas
Guardrails
Intelligence
End-to-end resolution
Fini hits your Stripe, finds the duplicate charge, and refunds- with a full audit trail
Fully autonomous in 30 days.
Live without engineering. Agentic workflows inside two weeks. Full autonomy by day 30. No migration project.
Day 1
Day 14
Day 30
We went from 15% to 70% automation on key journeys. Fini doesn't just follow our playbooks, it self-improves them
Crystal Stephens
Head of Operations, Atlas
We went from 15% to 70% automation on key journeys. Fini doesn't just follow our playbooks, it self-improves them
Crystal Stephens
Head of Operations, Atlas
01
Knowledge Agent Live
Connect your helpdesk, ingest your knowledge base, and deploy a working AI agent that resolves FAQ-level queries immediately. No code required.
02
Agentic Workflows
Connect backend systems — billing, CRM, internal tools. Fini starts taking real actions: processing refunds, updating accounts, pulling customer data.
03
Full Autonomy. Zero Maintenance.
Self-learning active. Knowledge gaps auto-detected. Voice, chat, and email unified. Fini handles 95% of volume at 99% accuracy — and keeps improving without you touching it.
Fully autonomous in 30 days.
Live without engineering. Agentic workflows inside two weeks. Full autonomy by day 30. No migration project.
Day 1
Day 14
Day 30
We went from 15% to 70% automation on key journeys. Fini doesn't just follow our playbooks, it self-improves them
Crystal Stephens
Head of Operations, Atlas
Day 01
Knowledge Agent Live
Connect your helpdesk, ingest your knowledge base, and deploy a working AI agent that resolves FAQ-level queries immediately. No code required.
Day 14
Agentic Workflows
Connect backend systems — billing, CRM, internal tools. Fini starts taking real actions: processing refunds, updating accounts, pulling customer data.
Day 30
Full Autonomy. Zero Maintenance.
Self-learning active. Knowledge gaps auto-detected. Voice, chat, and email unified. Fini handles 95% of volume at 99% accuracy — and keeps improving without you touching it.
Day 1
Day 14
Day 30
We went from 15% to 70% automation on key journeys. Fini doesn't just follow our playbooks, it self-improves them
Crystal Stephens
Head of Operations, Atlas
Day 01
Knowledge Agent Live
Connect your helpdesk, ingest your knowledge base, and deploy a working AI agent that resolves FAQ-level queries immediately. No code required.
Day 14
Agentic Workflows
Connect backend systems — billing, CRM, internal tools. Fini starts taking real actions: processing refunds, updating accounts, pulling customer data.
Day 30
Full Autonomy. Zero Maintenance.
Self-learning active. Knowledge gaps auto-detected. Voice, chat, and email unified. Fini handles 95% of volume at 99% accuracy — and keeps improving without you touching it.
Compliance First
Secure by design
Built with security and compliance embedded at every
layer to protect sensitive financial data.
Built with security and compliance embedded at every layer to protect sensitive financial data.
SOC 2 Type II
PCI DSS Level 1
ISO 27001
GDPR
HIPAA · BAA-ready
Data Encryption
Talk to us and see Fini in action
Talk to us and see Fini in action
Walk out with a clear view of what Fini can automate for your team.
Walk out with a clear view of what Fini can automate for your team.
The agent, not a chatbot.
Why Fini wins
Other AI support replies. Fini resolves. Five places where it's not a close comparison.
- Support · FiniliveMHey — I was charged twice for order #1024. Can you refund the duplicate?web chat10:47Checking Stripe for duplicate charges on #1024.fini agent10:47Refunded. I found two charges and reversed the duplicate. You'll see it back on your card in 3–5 business days.fini agent10:48stripe.customers.search200 OKstripe.charges.list200 OKstripe.refunds.createrefundedticket.resolveclosed · auto
End-to-end resolution
Fini hits your Stripe, finds the duplicate charge, and refunds- with a full audit trail
- Voice · Fini0:00recM0:03Hi, I need to reschedule my booking from Friday to next Tuesday.0:02Got it, checking booking #7A21now.0:04All set. Moved your booking to Tuesday. Email coming shortly.booking.search200 OKavailability.check200 OKbooking.rescheduleupdatedcall.resolveclosed · auto
Real-time voice (<100ms latency)
Fini rebooks the appointment, sends the confirmation, and auto-closes the ticket
- Atlas · FiniautosyncRefundsPoliciesBillingPaymentsAccountDisputesSecuritygap detectedPartial Refundsatlas.scan_tickets42 analyzedatlas.detect_gapgap foundatlas.generate_articlepublishedatlas.update_graphcommitted
Self-healing knowledge
Fini scans every ticket, spots what your docs miss, and publishes the article
- Guardrails · Finiactive“How do I update my card on file?”98% confauto-resolvedFini handled autonomously“I think I'm being charged incorrectly under GDPR”72% confflaggedDraft sent to agent“I need to speak to someone about a legal matter”34% confescalatedRouted to legal · full context attachedguardrails.classify3 classifiedconfidence.scorescoredpolicy.check2 pass · 1 flagaudit.logcommitted
Confidence you can audit
Every answer scored, and policy-checked. Low confidence tickets escalated with full context
- Intelligence · FiniliveTop issue this week2FA failures47 tickets · up from 31CSAT trend4.7 → 4.9+0.2 this weekFeature requests142Export to PDF38Dark mode24Mobile app19Avg resolution47s↓ 62% vs. last monthintelligence.cluster47 topicssentiment.analyze+12% postrends.detect3 spikesintelligence.reportshared
Qualitative Insights
Fini clusters every conversation and catches the spike before it hits CSAT.
- Support · FiniliveMHey — I was charged twice for order #1024. Can you refund the duplicate?web chat10:47Checking Stripe for duplicate charges on #1024.fini agent10:47Refunded. I found two charges and reversed the duplicate. You'll see it back on your card in 3–5 business days.fini agent10:48stripe.customers.search200 OKstripe.charges.list200 OKstripe.refunds.createrefundedticket.resolveclosed · auto
End-to-end resolution
Fini hits your Stripe, finds the duplicate charge, and refunds- with a full audit trail
- Voice · Fini0:00recM0:03Hi, I need to reschedule my booking from Friday to next Tuesday.0:02Got it, checking booking #7A21now.0:04All set. Moved your booking to Tuesday. Email coming shortly.booking.search200 OKavailability.check200 OKbooking.rescheduleupdatedcall.resolveclosed · auto
Real-time voice (<100ms latency)
Fini rebooks the appointment, sends the confirmation, and auto-closes the ticket
- Atlas · FiniautosyncRefundsPoliciesBillingPaymentsAccountDisputesSecuritygap detectedPartial Refundsatlas.scan_tickets42 analyzedatlas.detect_gapgap foundatlas.generate_articlepublishedatlas.update_graphcommitted
Self-healing knowledge
Fini scans every ticket, spots what your docs miss, and publishes the article
- Guardrails · Finiactive“How do I update my card on file?”98% confauto-resolvedFini handled autonomously“I think I'm being charged incorrectly under GDPR”72% confflaggedDraft sent to agent“I need to speak to someone about a legal matter”34% confescalatedRouted to legal · full context attachedguardrails.classify3 classifiedconfidence.scorescoredpolicy.check2 pass · 1 flagaudit.logcommitted
Confidence you can audit
Every answer scored, and policy-checked. Low confidence tickets escalated with full context
- Intelligence · FiniliveTop issue this week2FA failures47 tickets · up from 31CSAT trend4.7 → 4.9+0.2 this weekFeature requests142Export to PDF38Dark mode24Mobile app19Avg resolution47s↓ 62% vs. last monthintelligence.cluster47 topicssentiment.analyze+12% postrends.detect3 spikesintelligence.reportshared
Qualitative Insights
Fini clusters every conversation and catches the spike before it hits CSAT.
- Support · FiniliveMHey — I was charged twice for order #1024. Can you refund the duplicate?web chat10:47Checking Stripe for duplicate charges on #1024.fini agent10:47Refunded. I found two charges and reversed the duplicate. You'll see it back on your card in 3–5 business days.fini agent10:48stripe.customers.search200 OKstripe.charges.list200 OKstripe.refunds.createrefundedticket.resolveclosed · auto
End-to-end resolution
Fini hits your Stripe, finds the duplicate charge, and refunds- with a full audit trail
- Voice · Fini0:00recM0:03Hi, I need to reschedule my booking from Friday to next Tuesday.0:02Got it, checking booking #7A21now.0:04All set. Moved your booking to Tuesday. Email coming shortly.booking.search200 OKavailability.check200 OKbooking.rescheduleupdatedcall.resolveclosed · auto
Real-time voice (<100ms latency)
Fini rebooks the appointment, sends the confirmation, and auto-closes the ticket
- Atlas · FiniautosyncRefundsPoliciesBillingPaymentsAccountDisputesSecuritygap detectedPartial Refundsatlas.scan_tickets42 analyzedatlas.detect_gapgap foundatlas.generate_articlepublishedatlas.update_graphcommitted
Self-healing knowledge
Fini scans every ticket, spots what your docs miss, and publishes the article
- Guardrails · Finiactive“How do I update my card on file?”98% confauto-resolvedFini handled autonomously“I think I'm being charged incorrectly under GDPR”72% confflaggedDraft sent to agent“I need to speak to someone about a legal matter”34% confescalatedRouted to legal · full context attachedguardrails.classify3 classifiedconfidence.scorescoredpolicy.check2 pass · 1 flagaudit.logcommitted
Confidence you can audit
Every answer scored, and policy-checked. Low confidence tickets escalated with full context
- Intelligence · FiniliveTop issue this week2FA failures47 tickets · up from 31CSAT trend4.7 → 4.9+0.2 this weekFeature requests142Export to PDF38Dark mode24Mobile app19Avg resolution47s↓ 62% vs. last monthintelligence.cluster47 topicssentiment.analyze+12% postrends.detect3 spikesintelligence.reportshared
Qualitative Insights
Fini clusters every conversation and catches the spike before it hits CSAT.
- Support · FiniliveMHey — I was charged twice for order #1024. Can you refund the duplicate?web chat10:47Checking Stripe for duplicate charges on #1024.fini agent10:47Refunded. I found two charges and reversed the duplicate. You'll see it back on your card in 3–5 business days.fini agent10:48stripe.customers.search200 OKstripe.charges.list200 OKstripe.refunds.createrefundedticket.resolveclosed · auto
End-to-end resolution
Fini hits your Stripe, finds the duplicate charge, and refunds- with a full audit trail
- Voice · Fini0:00recM0:03Hi, I need to reschedule my booking from Friday to next Tuesday.0:02Got it, checking booking #7A21now.0:04All set. Moved your booking to Tuesday. Email coming shortly.booking.search200 OKavailability.check200 OKbooking.rescheduleupdatedcall.resolveclosed · auto
Real-time voice (<100ms latency)
Fini rebooks the appointment, sends the confirmation, and auto-closes the ticket
- Atlas · FiniautosyncRefundsPoliciesBillingPaymentsAccountDisputesSecuritygap detectedPartial Refundsatlas.scan_tickets42 analyzedatlas.detect_gapgap foundatlas.generate_articlepublishedatlas.update_graphcommitted
Self-healing knowledge
Fini scans every ticket, spots what your docs miss, and publishes the article
- Guardrails · Finiactive“How do I update my card on file?”98% confauto-resolvedFini handled autonomously“I think I'm being charged incorrectly under GDPR”72% confflaggedDraft sent to agent“I need to speak to someone about a legal matter”34% confescalatedRouted to legal · full context attachedguardrails.classify3 classifiedconfidence.scorescoredpolicy.check2 pass · 1 flagaudit.logcommitted
Confidence you can audit
Every answer scored, and policy-checked. Low confidence tickets escalated with full context
- Intelligence · FiniliveTop issue this week2FA failures47 tickets · up from 31CSAT trend4.7 → 4.9+0.2 this weekFeature requests142Export to PDF38Dark mode24Mobile app19Avg resolution47s↓ 62% vs. last monthintelligence.cluster47 topicssentiment.analyze+12% postrends.detect3 spikesintelligence.reportshared
Qualitative Insights
Fini clusters every conversation and catches the spike before it hits CSAT.
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