Supercharge your customer support with our AI agents... in 2 minutes.

Resolve 70% of customer questions with your new AI teammate - helping you
save costs, and keep your customer happy. Fini securely integrates with your
private data, and gives you an AI agent, ready 24/7 to solve customer
queries on Zendesk, Slack, Discord and more
We care about your data; access our security portal
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Drive retention by predicting churn
using AI
Drive retention by
predicting churn
actioning churn
measuring churn
using AI
Fini uses AI to helps Growth teams at PLG companies to identify reasons for churn and deliver personalized experiences to retain existing customers
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
“Fini improved our user retention by 24%. It's been a complete gamechanger”.
Adi Patel, CEO, Lancey
Trusted by 100+ best data-driven tech companies around the world
Trusted by 100+ best data-driven tech companies around the world
Key metrics

Key metrics


Retention uplift


Revenue/user uplift


Activation uplift

7 days

Integration time

Resolve 70% support questions with AI

Securely integrates with your private data across Confluence, G-drive, Notion and more, without code.
Link your data
...instruct the bot to fit the tone of your business...
...aaand the third one...
...Deploy across your favourite apps without code

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Deliver instant answers

An all-in-one customer service platform that helps you balance everything your customers need to be happy.

Manage your team with reports

Measure what matters with Untitled’s easy-to-use reports. You can filter, export, and drilldown on the data in a couple clicks.
Use Cases



Increase Retention. Predict churn using AI with 85% accuracy

Quantify user churn
Predict who, when, and why behind churn for every user across the lifecycle journey
Accuracy you can trust
Fine-tuned models based on your business with 85%+ accuracy on churn prediction
Target Cohorts
Use AI to identify real-time dynamic cohorts with churn likelihood along with the churn event journey
Identify "Moment x Channel"
Scan across the lifecycle journey to predict the right moment and channel to target users

Increase Revenue/user. Use Product usage data to upsell

Maximize ROI
One-click user segmentation and upsell likelihood to identify the right target cohorts and moments
Personalize Journeys
Create in-app personalized product journeys to drive feature adoption through product usage data
Automated Actions
Use custom APIs to perform actions on user profiles (Eg: Cancel subscription, Upgrade plans etc.)
Product Features
Leverage data to identify product features improvements and create feature priority queues

Increase Activation. Get more users to the aha-moment

Reduce Activation cost
Curate personalized journeys to activate more users and reduce Cost per activated customer
Acquire high ROI users
Identify the marketing channels and user segments that deliver the highest ROI for every $ spend
Identify the impact of channels, messaging, and API actions by user cohorts for future personalization
Templates to identify cohort level retention, top churn events, top customer issues and much more.
Export code for download
Add your own code
Cross-browser compatible
A complete platform
Easy edits and publishing
Speed, scale, and security
Define global color swatches
Fine-tune typography
Build layout your way
Create reusable CSS classes
Design responsively
Design with real content
Customer Story


Using Fini, Lancey observed an increase in paid conversion by 21%, and improved retention of paid users by 24%. As we started using a PLG motion it was critical for us to drive conversion and retention using product experiences across the customer journey. Fini team has been simply amazing in helping us outperform our goals.
- Adi Patel, CEO - Lancey
· SEO controls, under control

All the power you need, without plugins

Optimize your website SEO with fine-tuned controls, high-performance hosting, and flexible content management tools.
Multi-channel approach
single, powerful, easy-to-use platform
What is Fini?

ChatGPT for customer support

Powerful, self-serve, 24/7 interactive chat trained on your knowledge base to help you engage, and retain more users.

Zero code setup

Integrate with your private data across G-drive, Confluence, Notion, Zendesk and more, without writing code

Deliver instant answers

24/7 instant answers to your customers for all their questions, delivering a magical experience for your customers
Dashboard mockup

Deliver a human-like experience to your users

Fini AI helps you configure every single detail about your personalized agent all the way from tone, to character, to what questions you want it to answer

Configure tone

Align the tone and character with your business ethos. You can direct the AI to interact in friendly, professional, fun, witty tone etc.

Seamless human routing

In situations when we don't know the answer, or for pre-configured topics, customers are seamlessly routed to a human without confusion.

Multi-channel approach

You can deploy our AI agent wherever your customers are. We have out of the box integrations with Zendesk, Slack, and Discord

Learning with feedback

We learn what's a good vs bad response as we solve your customer's problems. This helps us scale with you on your 10X growth journey.

Experience the power of code. Without writing it.

Take control of HTML5, CSS3, and JavaScript in a completely visual canvas — and let Webflow translate your design into clean, semantic code that’s ready to publish to the web, or hand off to developers.

Buy Template

Website content management made easy.

Managing your website’s content shouldn’t be a hassle. So we made it easy. With the Webflow Editor, there’s no complex dashboards or disconnected back end — just you, your website, and the content you want to change.

Contact Sales

Omni-Channel Support

Fini Integration with Slack
Fini Integration with Zendesk

Your data is protected with us

We care about your data; access our security portal
SOC 2 Type II
ISO 27001

Don't just take our word for it

Hear what our users say:

It's great to finally have an AI chat product
that actually works.

Adi Patel
CEO, Lancey
Fini founders

It's so incredibly easy to configure and get started, totally blown away by the simplicity.

Growth, Uber

Talk to our team

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.