Drive retention by predicting churn
using AI
Drive retention by
predicting churn
actioning churn
measuring churn
using AI
Fini uses AI to helps Growth teams identify reasons for churn and deliver personalized experiences to retain existing customers
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“Fini improved our user retention by 24%. It's been a complete gamechanger”.
Adi Patel, CEO, Lancey
Trusted by the best data-driven tech companies around the world
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Key metrics

Key metrics

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12%

Increase retention
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15%

Increase engagement
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30%

Time saved for
Growth teams

7 days

Integration time
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Predict churn. Leverage AI to identify churn likelihood

Unify data
Aggregate data across events, customer support, and transactional  to create a 360 customer view
Identify emerging issues
Our LLMs trained on 10% of the internet can identify emerging issues with your customers
Target Cohorts
Use AI to identify real-time dynamic cohorts with churn likelihood along with the churn event journey
Identify "Moment x Channel"
Scan across the lifecycle journey to predict the right moment and channel to target users
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Action Churn. Personalized product-driven experiences to prevent churn

Personalize Journeys
Create in-app personalized product journeys to drive feature adoption and prevent churn
Notifications
Integrate with your existing stack
to notify users across multiple channels
Automated Actions
Use custom APIs to perform actions on user profiles (Eg: Cancel subscription, Upgrade plans etc.)
Product Features
Leverage data to identify product features improvements and create feature priority queues
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Measure Churn. Real-time alerts and LTV impact estimation

Identify Cohorts
Identify the optimum cohorts, channels and moments to target users to maximize impact
Estimate ROI
Calculate ROI through increased ARPU (user engagement and retention)
Personalization
Identify the impact of channels, messaging, and API actions by user cohorts for future personalization
Dashboards
Templates to identify cohort level retention, top churn events, top customer issues and much more.
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Design responsively
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Design with real content
Customer Story

Lancey

Using Fini, Lancey observed an increase in paid conversion by 21%, and improved retention of paid users by 24%. As we started using a PLG motion it was critical for us to drive conversion and retention using product experiences across the customer journey. Fini team has been simply amazing in helping us outperform our goals.
- Adi Patel, CEO - Lancey
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Security

Strong focus on data security

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GDPR
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Loved by product people

Retaining high value users feels like a breeze with Fini

Adi Patel
CEO, Lancey

Fini has top-notch AI technology to predict churn

Harpreet
Growth, Uber