Supercharge your customer support with AI... in 2 minutes.
Resolve 70% of customer questions with your new AI teammate - helping you save costs, and keep your customer happy. Fini securely integrates with your private data, and gives you an AI agent, ready 24/7 to solve customer queries on Zendesk, Slack, Discord and more
Increase Retention. Predict churn using AI with 85% accuracy
Quantify user churn
Predict who, when, and why behind churn for every user across the lifecycle journey
Accuracy you can trust
Fine-tuned models based on your business with 85%+ accuracy on churn prediction
Use AI to identify real-time dynamic cohorts with churn likelihood along with the churn event journey
Identify "Moment x Channel"
Scan across the lifecycle journey to predict the right moment and channel to target users
Increase Revenue/user. Use Product usage data to upsell
One-click user segmentation and upsell likelihood to identify the right target cohorts and moments
Create in-app personalized product journeys to drive feature adoption through product usage data
Use custom APIs to perform actions on user profiles (Eg: Cancel subscription, Upgrade plans etc.)
Leverage data to identify product features improvements and create feature priority queues
Increase Activation. Get more users to the aha-moment
Reduce Activation cost
Curate personalized journeys to activate more users and reduce Cost per activated customer
Acquire high ROI users
Identify the marketing channels and user segments that deliver the highest ROI for every $ spend
Identify the impact of channels, messaging, and API actions by user cohorts for future personalization
Templates to identify cohort level retention, top churn events, top customer issues and much more.
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A complete platform
Easy edits and publishing
Speed, scale, and security
Define global color swatches
Build layout your way
Create reusable CSS classes
Design with real content
Using Fini, Lancey observed an increase in paid conversion by 21%, and improved retention of paid users by 24%. As we started using a PLG motion it was critical for us to drive conversion and retention using product experiences across the customer journey. Fini team has been simply amazing in helping us outperform our goals. - Adi Patel, CEO - Lancey
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