Fini×MicrosoftMicrosoft + Fini AI · Better Together

The accuracy-first AI agent for regulated industries.

In banking, fintech, healthcare, and insurance, a wrong answer is not a bad experience. It is a liability. Fini is purpose-built for regulated support, runs on Microsoft Azure, and resolves 90% of tickets at 99% accuracy across voice, chat, and email.

Live in 14 days 90 day risk-free trial Azure-native
LIVE
US-EAST · PRIMARY
Resolutions / hr · last 24h
Resolutions today104.2k↑ 8.4%
Accuracy · 24h99.2%↑ 0.3pp
Median latency640ms↓ 60ms
Production Numbers

Real results from live deployments. Not projections.

90%
Resolution Rate
99%
Accuracy Rate
130+
Languages
3M+
Monthly Queries
Microsoft Commercial Marketplace

Procurement built for enterprise.

Evaluate, purchase, and deploy Fini through your existing Microsoft relationship. No separate vendor onboarding. No new contracts. Single invoice through Azure.

Listed Solution

Skip months of vendor review.

Fini is listed on the Microsoft Commercial Marketplace, transacted directly through Azure, and pre-vetted for enterprise security and procurement teams.

MACC Eligible. Purchases through the Microsoft Marketplace count toward your Microsoft Azure Consumption Commitment, helping your organization hit cloud investment goals while modernizing regulated-industry support.
View on Microsoft Marketplace
Microsoft Marketplace
Certified
Fini
Fini AI Support Agent
By Fini, Inc. · SaaS · Azure-hosted
  • Counts toward your Azure Consumption Commitment
  • Single contract, single invoice through Microsoft
  • Pre-vetted for enterprise security review
  • Deployable in your Azure tenant
$0.69 per resolution90-day Zero-Pay Guarantee
Get
Better Together

Why Microsoft + Fini?

Fini is built from the ground up for accuracy in regulated industries, and runs on Microsoft Azure. Together, they deliver enterprise AI support that is auditable, self-improving, and compliant enough for the most demanding environments.

Azure-Native Architecture

Powered by Microsoft Azure, end to end.

Native reasoning models hosted in your Azure tenant. Data never leaves your Microsoft environment, governed by your existing identity, network, and compliance controls.

  • Azure AI Foundry-native reasoning
  • Deployed in your tenant, your region
  • Entra ID and Conditional Access
  • Azure Monitor and Sentinel integration
  • Private Link and VNet support
  • Customer-managed encryption keys
Microsoft Azure
AI Foundry · Native

Compliance-first.

SOC 2 Type II, HIPAA-native, GDPR ready, ISO 27001. Full audit logs on every action. Built for fintech, banking, healthcare, and insurance from day one.

RAGless retrieval.

Knowledge Atlas replaces brittle RAG with structured policy graphs. The agent retrieves the exact right rule, not a fuzzy semantic match.

Agentic actions.

Refunds, KYC checks, dispute filings, account updates. Fini executes deterministic actions through your existing systems, not just generates text.

Omnichannel by default.

One reasoning engine across voice, chat, and email. Same policies, same audit trail. No stitching three vendors together to ship a coherent experience.

Self-improving.

Fini detects its own knowledge gaps, learns from real resolutions, and keeps getting sharper. Your team reviews flagged edge cases. Fini handles the rest.

Production-grade.

Live across enterprises handling millions of monthly resolutions. Not a demo. Not a pilot. A reasoning system tested against the hardest support tickets in regulated industries.

The Difference

An agent, not a chatbot.

Other AI support replies. Fini resolves. Here is where it is not a close comparison.

FiniFini on Azure
Generic AI Support
Retrieval
RAGless Knowledge Atlas with policy graphs
×Fuzzy RAG over vector embeddings
Action Capability
Deterministic agentic actions on your systems
×Generates text, escalates to humans
Compliance
HIPAA-native, SOC 2 Type II, audit-first design
×Compliance bolted on after the fact
Self-Improvement
Agents maintain agents, your team reviews edge cases
×Weekly retuning by your ops team
Channels
Voice, chat, email on one reasoning engine
×Three vendors stitched together
Procurement
Microsoft Marketplace, MACC eligible
×Separate vendor onboarding required
Technical Architecture

The Fini agent loop, on Azure.

A closed-cycle reasoning architecture. Every step instrumented, audited, and improvable.

01

Intent

Native reasoning models parse customer intent, sentiment, and urgency across voice, chat, and email.

02

Knowledge Atlas

RAGless lookup of the exact policy, rule, or SOP. No fuzzy matches. Auditable provenance.

03

Agentic Action

Executes deterministic tasks through your systems. Refunds, KYC, disputes, account updates.

04

Guardrails

Every step logged. Confidence thresholds enforced. Edge cases routed to humans automatically.

05

Learning

Fini detects its own gaps and proposes Knowledge Atlas updates. Your team approves. Loop closes.

↻ Closed Cycle
Hosted on Microsoft AzureMicrosoft MarketplaceAzure AI FoundryMACC EligibleEntra ID Compatible
Enterprise Compliance

Built for the most regulated environments.

Fini ships compliant. No bolted-on policy layer, no third-party privacy patch. Compliance is the architecture.

SOC 2
Type II
HIPAA
Native
GDPR
Ready
ISO 27001
Certified
PCI DSS
Compliant
CCPA
Aligned
Fini
We went from 15% to 70% automation on key journeys. Fini does not just follow our playbooks, it improves them.
Crystal StephensHead of Operations, Atlas
70%
Resolution Rate
<60s
Avg Handle Time
4.9
CSAT Score
Fini×Microsoft

Ready to ship an AI agent your compliance team trusts?

Send us 1,000 real tickets. We will prove 90% resolution at 99% accuracy on your data, deployed on Azure, in 14 days. If the math does not work, you walk.

Zero-Pay Guarantee: 90% resolution in 90 days, or you pay $0.
Fini×MicrosoftMicrosoft + Fini AI · Better Together

The accuracy-first AI agent for regulated industries.

In banking, fintech, healthcare, and insurance, a wrong answer is not a bad experience. It is a liability. Fini is purpose-built for regulated support, runs on Microsoft Azure, and resolves 90% of tickets at 99% accuracy across voice, chat, and email.

Live in 14 days 90 day risk-free trial Azure-native
LIVE
US-EAST · PRIMARY
Resolutions / hr · last 24h
Resolutions today104.2k↑ 8.4%
Accuracy · 24h99.2%↑ 0.3pp
Median latency640ms↓ 60ms
Production Numbers

Real results from live deployments. Not projections.

90%
Resolution Rate
99%
Accuracy Rate
130+
Languages
3M+
Monthly Queries
Microsoft Commercial Marketplace

Procurement built for enterprise.

Evaluate, purchase, and deploy Fini through your existing Microsoft relationship. No separate vendor onboarding. No new contracts. Single invoice through Azure.

Listed Solution

Skip months of vendor review.

Fini is listed on the Microsoft Commercial Marketplace, transacted directly through Azure, and pre-vetted for enterprise security and procurement teams.

MACC Eligible. Purchases through the Microsoft Marketplace count toward your Microsoft Azure Consumption Commitment, helping your organization hit cloud investment goals while modernizing regulated-industry support.
View on Microsoft Marketplace
Microsoft Marketplace
Certified
Fini
Fini AI Support Agent
By Fini, Inc. · SaaS · Azure-hosted
  • Counts toward your Azure Consumption Commitment
  • Single contract, single invoice through Microsoft
  • Pre-vetted for enterprise security review
  • Deployable in your Azure tenant
$0.69 per resolution90-day Zero-Pay Guarantee
Get
Better Together

Why Microsoft + Fini?

Fini is built from the ground up for accuracy in regulated industries, and runs on Microsoft Azure. Together, they deliver enterprise AI support that is auditable, self-improving, and compliant enough for the most demanding environments.

Azure-Native Architecture

Powered by Microsoft Azure, end to end.

Native reasoning models hosted in your Azure tenant. Data never leaves your Microsoft environment, governed by your existing identity, network, and compliance controls.

  • Azure AI Foundry-native reasoning
  • Deployed in your tenant, your region
  • Entra ID and Conditional Access
  • Azure Monitor and Sentinel integration
  • Private Link and VNet support
  • Customer-managed encryption keys
Microsoft Azure
AI Foundry · Native

Compliance-first.

SOC 2 Type II, HIPAA-native, GDPR ready, ISO 27001. Full audit logs on every action. Built for fintech, banking, healthcare, and insurance from day one.

RAGless retrieval.

Knowledge Atlas replaces brittle RAG with structured policy graphs. The agent retrieves the exact right rule, not a fuzzy semantic match.

Agentic actions.

Refunds, KYC checks, dispute filings, account updates. Fini executes deterministic actions through your existing systems, not just generates text.

Omnichannel by default.

One reasoning engine across voice, chat, and email. Same policies, same audit trail. No stitching three vendors together to ship a coherent experience.

Self-improving.

Fini detects its own knowledge gaps, learns from real resolutions, and keeps getting sharper. Your team reviews flagged edge cases. Fini handles the rest.

Production-grade.

Live across enterprises handling millions of monthly resolutions. Not a demo. Not a pilot. A reasoning system tested against the hardest support tickets in regulated industries.

The Difference

An agent, not a chatbot.

Other AI support replies. Fini resolves. Here is where it is not a close comparison.

FiniFini on Azure
Generic AI Support
Retrieval
RAGless Knowledge Atlas with policy graphs
×Fuzzy RAG over vector embeddings
Action Capability
Deterministic agentic actions on your systems
×Generates text, escalates to humans
Compliance
HIPAA-native, SOC 2 Type II, audit-first design
×Compliance bolted on after the fact
Self-Improvement
Agents maintain agents, your team reviews edge cases
×Weekly retuning by your ops team
Channels
Voice, chat, email on one reasoning engine
×Three vendors stitched together
Procurement
Microsoft Marketplace, MACC eligible
×Separate vendor onboarding required
Technical Architecture

The Fini agent loop, on Azure.

A closed-cycle reasoning architecture. Every step instrumented, audited, and improvable.

01

Intent

Native reasoning models parse customer intent, sentiment, and urgency across voice, chat, and email.

02

Knowledge Atlas

RAGless lookup of the exact policy, rule, or SOP. No fuzzy matches. Auditable provenance.

03

Agentic Action

Executes deterministic tasks through your systems. Refunds, KYC, disputes, account updates.

04

Guardrails

Every step logged. Confidence thresholds enforced. Edge cases routed to humans automatically.

05

Learning

Fini detects its own gaps and proposes Knowledge Atlas updates. Your team approves. Loop closes.

↻ Closed Cycle
Hosted on Microsoft AzureMicrosoft MarketplaceAzure AI FoundryMACC EligibleEntra ID Compatible
Enterprise Compliance

Built for the most regulated environments.

Fini ships compliant. No bolted-on policy layer, no third-party privacy patch. Compliance is the architecture.

SOC 2
Type II
HIPAA
Native
GDPR
Ready
ISO 27001
Certified
PCI DSS
Compliant
CCPA
Aligned
Fini
We went from 15% to 70% automation on key journeys. Fini does not just follow our playbooks, it improves them.
Crystal StephensHead of Operations, Atlas
70%
Resolution Rate
<60s
Avg Handle Time
4.9
CSAT Score
Fini×Microsoft

Ready to ship an AI agent your compliance team trusts?

Send us 1,000 real tickets. We will prove 90% resolution at 99% accuracy on your data, deployed on Azure, in 14 days. If the math does not work, you walk.

Zero-Pay Guarantee: 90% resolution in 90 days, or you pay $0.